To report a Bluebonnet power outage, call 800-949-4414

A well-intentioned woman called last week to report a tree limb that had fallen and hit a power line. The limb, she said in a concerned tone, was resting on a meter. She provided her name, her mobile phone number and the address where the limb had fallen, which is important information we needed to respond to the situation.

However, she left this information on my office voicemail. It was several minutes before I returned to my desk, listened to the message and provided the information to our control room operators, who dispatched a crew to remove the limb and restore power. Those might have been precious minutes during which someone’s property could have been damaged, or worse.

To report a power outage or any problem with Bluebonnet’s equipment, it is critically important to call our outage number: 800-949-4414, which is monitored by our control room operators around the clock, every day. Or if it’s an emergency situation in which someone’s property or life is threatened, immediately call 911.

The situation last week was resolved quickly and without incident. But it might have been hours or possibly a few days before I listened to my messages. Calling 800-949-4414 to report a power outage, or 911 in the event of an emergency, is the quickest, most reliable way to ensure power is safely and efficiently restored.

About these ads

About Will Holford

Have you ever wondered about the future of electric use? Perhaps you’re curious about how some global or national events might impact your power, the environment or your bill? Maybe you’re just interested in what’s going on at Bluebonnet Electric Cooperative. We want to share what we know, and that’s what the Bluebonnet Blog is about. Will Holford, Bluebonnet’s Manager of Public Affairs, is going to write most often for the blog. He’s been with the co-op since 2007, and has worked in communications for more than 14 years. Will enjoys learning about energy – and writing about it. He and other Bluebonnet employees (and occasional guest contributors) will get the conversation going -- about everything from where your power is generated to where it’s used, advances in technology, changes that will affect you, and interesting peeks behind the scenes at the co-op. We welcome your comments, questions and ideas. Email Will at will.holford@bluebonnet.coop.
This entry was posted in About Bluebonnet, Outages and tagged , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s